Returns is a scheme provided by respective brand directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective brand to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy is given below.
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
If U want Replacement Or Exchange. Your product will be checked for the following conditions:
How do I pay for a Textile Aadhar purchase?
Textile Aadhar offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Textile Aadhar's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Gift Card and Wallet to make your purchase.
Textile Aadhar also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Textile Aadhar?
There are NO hidden charges when you make a purchase on Textile Aadhar. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹50 delivery charge is waived off on orders worth ₹500 and over.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cardsWe accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cardsWe accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.
Is it safe to use my credit/debit card on Textile Aadhar?
Your online transaction on Textile Aadhar is secure with the highest levels of transaction security currently available on the Internet. Textile Aadhar uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Textile Aadhar are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Textile Aadhar take to prevent card fraud?
Textile Aadhar realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:
Can I use my bank's Internet Banking feature to make a payment?
Yes. “Textile Aadhar” offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:
ABN Amro Bank
Bank of Bahrain and Kuwait
Bank of Baroda
Bank of India
Bank of Maharashtra
Bank of Rajasthan
Central Bank of India
City Union Bank
Development Credit Bank
ING Vysya Bank
Indian Overseas Bank
Jammu & Kashmir Bank
Karur Vysya Bank
Kotak Mahindra Bank
Lakshmi Vilas Bank
Oriental Bank of Commerce
Punjab National Bank
Royal Bank of Scotland
South Indian Bank
Standard Chartered Bank
State Bank of Hyderabad
State Bank of India
State Bank of Mysore
State Bank of Travancore
Tamilnad Mercantile Bank
Union Bank of India
United Bank of India
Can I make a credit/debit card or Internet Banking payment on “Textile Aadhar” through my mobile?
Yes, you can make credit card payments through the “Textile Aadhar” mobile site and application. “Textile Aadhar” uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
How does 'Instant Cashback' work?
The 'Cashback' offer is instant and exclusive to “Textile Aadhar”.com. You only pay the final price you see in your shopping cart.
This Contract and the interpretation of its terms shall be governed by and construed in accordance with the laws of the State of Gujarat and subject to the exclusive jurisdiction of the federal and state courts located in Surat, Gujarat.